We Transform the Lives of People in Need
At COI, our vision and mission guide small and large-scale daily activities.
Our Vision
Creating Transformative and Supportive Pathways to Life.
We engage with our clients to identify and create useful pathways for themselves. We invite them to consider alternative courses of action going forward. As they do, transformative change in thinking, belief, and action takes root. We support them as they build new habits and patterns for their lives. In this way, we help people help themselves lead healthy and productive lives.
Our Mission
Helping people help themselves lead healthy and productive lives.
COI delivers appropriate services to help people help themselves and others lead healthy, productive lives. We respond to human needs by providing direct services, and by collaborating with other agencies and organizations. COI assists people without discrimination, and treats them with respect, integrity, and dignity.
In the broadest sense, COI intends to relieve pain and suffering, lessen oppression, meet basic human needs, and promote justice, equality, and diversity. At the heart of every one of our social service programs lies one of these major principles. They guide our individual efforts and inform the thousands of small-scale decisions and interactions COI is a part of every day.
COI Foundational Values:
R.E.A.L.I.T.I.E.S.
Respectful | Empowering | Accountable | Learning | Intentional | Truthful | Integrity | Encouraging | Support & Safety
COI Relationship Principles
Relationship Principles are the basis for our interactions, apply to everyone, ensure clarity in our communications, and preserve effective work dynamics. They apply in all situations we encounter.
1. Presume Goodness
We presume
good intentions.
2. Honor
We regard each other with
dignity in honor and respect.
3. Listen/Understand
We first listen to understand.
We communicate concisely with focus.
4. Truth
We are truthful, authentic,
transparent, and honest.
5. Principles First
We place principles before personality and make allowance for our differences.
6. Solutions
We are solution focused. We keep a “parking lot” of things needing resolution.
7. Accountability
We practice accountability
with grace.
8. Go direct
We go first to each other
to resolve conflict.
9. Speak to edify
We speak words that
edify each other.
10. Creativity
We hold each other’s
creativity and ideas gently.
11. Serve
We seek to
serve well.
12. Community
We place our common welfare first; collective impact must be considered.